REDREDGROUP Document Hub
RDC CloudRelational Database

Enable external connections

Expose an optional PostgreSQL endpoint protected by TLS.

Enable a hostname

  1. Open the database detail page.
  2. Under External connection, select Enable external hostname.
  3. Wait for the hostname to appear and refresh connection details.
  4. Configure a PostgreSQL client with that hostname, the displayed port, and an active database account.
  5. Verify a new TLS connection using Connect to PostgreSQL.

Clients must support PostgreSQL TLS negotiation and send SNI. Use the managed hostname rather than a raw IP address. This feature allocates a platform hostname; it is not a custom-domain editor.

Disable external access

Select Disable external hostname when public access is no longer needed. Disabling it does not terminate existing sessions or disable the platform's separate management endpoint. Applications on the private project network use their private endpoint independently.

If hostname allocation or management routing is unavailable, contact support with the resource ID and displayed error. Repeated credential changes will not repair a missing platform route.

On this page